One inbox, answered by the people who build Atrovia. Email admin@atrovia.co and you'll hear back the same business day.
No ticket number, no form to fill in, no queue to pick from. Write what happened and we'll take it from there.
Monday to Friday, 9am–6pm Pacific. Anything sent outside those hours is answered the next business morning.
You don't have to write a bug report. But these four things turn most emails into one reply instead of four:
What we read and what we never do: connecting · disconnecting.
What we hold, who touches it, and how to have it deleted: Privacy · Sub-processors.
What they can and cannot do on their own: AI Disclosure.
You can ask us to delete the data we hold for your company at any time, whether or not you're closing the account. Email admin@atrovia.co from the address you sign in with and we'll remove it and confirm when it's done — within 30 days, and usually far sooner. The details are in our Privacy Policy.
If you've found something that looks like a security issue, email admin@atrovia.co with SECURITY in the subject line. We'd rather hear about it from you than from anyone else, and we won't argue with someone who took the trouble to tell us.